Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Since your order is custom printed just for you, we aren’t responsible for refunds or exchanges due to incorrect fit issues. Buyers assume all risks when choosing the style and fit of their purchase. To better help you in choosing the right size, we have made available a size chart in each product page.
In the rare event that you’re unhappy with the fit of a shoe, Racing Is In My Blood will process a free exchange for you.
Refunds will not be issued for sizing disputes, only exchanges are allowed.
Free Exchanges will only be allowed once per shoe order.
In order for a free shoe exchange to be processed, you must provide the following information: the reason the shoe didn’t fit (i.e. too small, too big, too narrow).
Size exchange requests that differ by more than 2 sizes from the original size ordered will be considered a customer-input error and will not be eligible for exchange by Racing Is In My Blood.
To reduce the risk of sizing issues, we have provided accurate sizing charts on each of our product specifications pages for your reference.
Free sizing exchange requests only apply to high tops, low tops, sneakers, boots, casual shoes, flip flops, faux fur boots, and slip-ons. No other product in the Racing Is In My Blood catalog is eligible for a free size exchange. In the event that you’re unhappy with the size and it is not one of the products eligible for a free sizing exchange request, it is your responsibility.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back until you contact our team.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.