How do I place my order?
Simply just choose one of our amazing products then click the “Add To Cart or Buy It Now” button and follow the simple steps to complete your order.
Once you’re done we’ll send you a confirmation email with your order details!
I’m so excited to receive my order! How do I check my order status? Once we ship your order we’ll provide you with your tracking number via email!
I changed my mind, can I cancel or modify my order?
When you place an order, you have 12 hours to contact our customer service team and request a cancellation or modification.
After 12 hours, we’ve already started working on your order and it is too late to cancel it or modify it.
To cancel an order, please provide all the details concerning the items you want to cancel as well as your order number or the name you used to order with it.
To modify an order, please include all the details of your order: order number, style, size and color then specify the item you would like to change it for, or send us a screenshot in your email and we’ll do our best to help you!
I placed my order, but I have not received my confirmation email yet.
First, double-check your spam folder and other email accounts.
Can’t find it? No panic, just contact us, and one of our customer representatives will help you!
What materials does My Car My Rules use?
First, we hate crap! We cut on margins to make sure we deliver you high-quality products using premium materials.
They are made soft for comfort and are known for their quality, durability, and great look so you can feel the vibe when you wear them!
I’m not sure which size to choose, Can you help?
Need help finding the perfect size to fit your beautiful body? Use the sizing chart information provided on our product on each production page.
Where are the products being printed and shipped from?
Our products are printed and shipped from 3 different continents (America, Europe, Asia). The quality of our products is outstanding, our shipping times are competitive and our pricing is unbeatable.
100% satisfaction guarantee?
All of our products are carefully inspected for quality and we will reprint any flawed apparel, damaged item, poor-quality printing, or incorrect item free of charge. Please see our return and refund policy for further details.
What type of payments do you accept?
We accept PayPal and Via PayPal (Visa, Mastercard, AMEX, Discover).
When will my card be charged?
Just after your order has been successfully placed.
HOW SECURE IS MY PERSONAL INFORMATION?
My Car My Rules adheres to the highest industry standards to protect your personal information when you checkout and purchase from our online store.
Your credit card information is encrypted during transmission using secure socket layer (SSL) technology, which is widely used on the Internet for processing payments. Your credit card information is only used to complete the requested transaction and is not subsequently stored.
SHIPPING & DELIVERY INFO
When can I expect to receive my package?
Every single item on My Car My Rules is custom printed just for you, and it will take us 3-9 business days to print and make sure your order is everything you hoped it would be prior to shipping
Please note: Some of the items in our catalog are so popular that the shipping times may take longer than the estimates below.
Production Time Estimate
3 to 9 days
Shipping Time Estimate
2 to 4 Weeks
Total Delivery Time Estimate
3 to 6 Weeks
*Please see note below for International buyer and duty fees.
Delivery time guarantees for orders placed during the months of November and December will only apply to orders using Express Line Shipping products. All other orders placed with standard shipping will not be eligible for replacement or refund until 60 days has elapsed.
Can I track my package?
A Tracking Number will be sent to you by email a few days after your order has been placed. If you haven’t received your tracking number within the time frames below, please contact our help support team here and we’ll be happy to assist!
Shirts: 3-5 business days
Home Decor, Shoes, Boots, Luggage Covers, Hooded Blankets, Blanket, Car Seat Covers, Bedding & Bags: 3-9 business days
It may take up to 24h for your package to show up in the forwarder’s tracking system.
I never received my package, what should I do?
If your item has not arrived within 45 days for apparel products and 60 days for home decor products, shoes, boots, luggage covers, car seat covers, hooded blankets, and bags after having ordered, contact one of our champs through our Contact Us page and we will do our best to help you!
How much is shipping?
Once you’re on the cart page we’ll calculate the shipping cost and show it to you according to your location, then you can proceed to the checkout page to complete your order.
What about customs? Will I be charged for duties or customs when my package arrives in my country?
Import duties, taxes, and charges are not included in the item price or shipping cost. These charges vary from one country to another and are the buyer’s responsibility.
Please check with your country’s customs office to determine what these additional costs will be.
In the event that a customer refuses to pay taxes or duties owed upon the order’s arrival into the destination country, My Car My Rules will not reship or refund the order.
Feel free to contact our customer support for additional information.
*Canvas sets can only be shipped to the USA*
RETURN AND REFUND
I ordered the wrong size or color, what should I do?
For any changes within 24hrs after ordering send us a message to support@mycarmyrulesstore.
As every single item on My Car My Rules is printed to order, we can’t exchange your product. But, your satisfaction is our priority and we will do our best to find a solution that will make you happy! Please contact our customer service for assistance.
I’m not satisfied with the printing quality, what should I do?
You’re not in love with your product, we’ll take it back! All of our products are carefully inspected for quality and we will reprint any flawed apparel,
free of charge. Please see our return and refund policy for further details.
I received the wrong item, what should I do?
We apologize for any inconveniences and we’d be delighted to help you right away by offering a free replacement order.
Please just send us a message and we’ll help you at support@mycarmyrulesstore.
I have my own design, can I send it to you and have it printed on a product?
We’d love to see your incredible design and print it for you!
Just send your design to support@mycarmyrulesstore.
GET IN TOUCH
At My Car My Rules we value our customers and if none of the above answered your questions, feel free to contact us by email at support@mycarmyrulesstore.