Order Modifications or Cancellation

After your order has been placed, you have 12 hours to contact our customer service and request order modifications or a cancellation. After 12 hours, your order has already been placed in production and can no longer be modified or canceled.

*Please note that for certain items, if your order has already been shipped, we cannot proceed with the cancellation or any modification, even if your request is made within the 12 hours period after your order was placed.